Dublin: Organizing the Digital Assembly Line: Labour’s Resistance in the Call Centre


Low pay. High stress. Constant surveillance. Here one day and
outsourced the next. Call centre work has exploded in the last 20
years, but delivers precarious and highly exploitative jobs. This
discussion and screening explores some of the ways in which workers are responding to life on the digital assembly line and reflects on how they and their allies might extend collective organizing within the call centre. Featuring clips from recent documentaries on call centre work in India and Italy, the evening will be devoted to sharing strategy and building links between call centre workers, tradeunionists and community activists.

Enda Brophy is a postdoctoral fellow at York University in Toronto,
and is writing a book on labour organizing in call centres.

Des Derwin is a long term trade union activist with his union SIPTU,who will share his experiences of the effects of social partnership on trade union organising over the past two decades.

VENUE: SEOMRA SPRAOI 10 Belvedere Court (Just off MT JOY SQ).